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Support |
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The RMSLive Team work closely with
our software engineers to ensure that a high level of technical
support is provided to our customers at all times.
The RMSLive Team is committed, professional,
reliable, helpful and always ready to deal with your queries.
Your business is our business, so if you have a problem that we
can help you with we are happy to do so.
• Email
• Telephone
• Fax
• Web issues tracking database
• Frequently Asked Questions
Our support packages are specifically designed for your individual needs. The support packages available are:
Premium Support Package
• Telephone - 6 calls per annum
• Fax
• Web Issues Tracking Database
• Email
Standard Support Package
• Web Issues Tracking Database
• Email
Customised Support Package
We can also provide you with a tailored service level agreement
if required. We can offer a number of additional service such as
remote support, 24x7 online support.
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